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    thrifty customer service uk

    I said 'of course. Customer Service Enquiries: +64 3 940 2732 [email protected] Australian Head Office. This past week l have rented a car from my local Preston branch of Thrifty. Fully automated, Thrifty is staffed by a team of highly trained, bilingual finance specialists each of whom is dedicated to providing outstanding service to insurance agents and their customers. Thank you to the man from the local garage who has changed the tyre. For those who have booked with us directly. The Thrifty member of staff said that it was fine and there is nothing wrong with it. Branch mislead so they could secure another booking with the original 9 seater allocated to me. The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station. A very disappointed customer. Commercial vehicle reservations: 136 139. DREADFUL COMPANY. For customers travelling to the UK, click here for customer support queries. I've rented vehicles before but my experience with Thrifty was a first. This is the first time anything like this has ever happened. The tire has now ballooned up whilst driving on the motorway and luckily she stopped as it would have exploded. Send an email . (International +1 (405) 773-7980.) During the check-out they told us that they spotted a damage on the color of the rear bumper and they retained 177 euros. Customer relations (Mon-Fri): 1300 284 752 or +61 2 8337 2700 : customer.service@thrifty.com.au You can find contact details for Thrifty Rent A Car above. BTW the car I took out was the latest Ford Fiesta and I was the first driver. We use cookies to give you the best possible experience on our website and for analytics. Car hire arranged for 19 to 22 May 2020. You can change these settings at any time here. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. E-Mail: reservationinquires@thrifty.com. Learn about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. ForLocations, The World's Best For Customer Service Info. They had the date wrong on their email, can they READ. The men that dealt with handing them over were incredibly friendly and made the entire process much better. | Read 61-80 Reviews out of 689. ABSOLUTE TOTAL WASTE OF OUR TIME. All rights reserved. Called them and complained, guy on the phone said, I can't check other people's work.... Horrible experience!!! In our full review of Thrifty you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. I hope you all go bust in the future. When it comes to price, Thrifty really does live up to its name. Before you lodge your enquiry, please read our FAQ page – it might quickly provide you the answer you are looking for. Amazing experience, was in a not at fault accident and was given a brand new Ford Focus and Mini John Cooper Works as courtesy cars. asked so much paperwork to rent. Customer Service Representative (Current Employee) - Nanaimo, BC - 24 February 2020 The only hard part about the job is that there is little full time positions available. In Nov 2019, Thrifty picked me up at Exeter station to take me to the car hire office, then when l returned my lovely car to the office in Bristol, l had been held up in rush hour traffic and it was touch and go whether l could make my train home. Thrifty is the worst rental company I have ever used. I phoned to query the charge on 26 May 2020 and after 'investigation' I was promised a refund on 27 May 2020 as the charge had been incorrectly taken. Why would you fiddle and go touch something that hasn't been inspected? The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station.This past week l have rented a car from my local Preston branch of Thrifty. On top of that, the rental price was about £100 less for 4 days than a well-known competitor. I know have a cheap 9 seater with no air conditioning and stained seats! Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. They have multiple pick-up locations within the area and great customer service. I booked a car from Thrifty via Rentalcars.com. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. Your experience can help others make better choices. I will use Thrifty every time. Call Headquarters on (918) 669-3000. Hassle free and great customer service from the Inverness branch. Join the 689 people who’ve already reviewed Thrifty. Customer Service (UK Rentals Only) Thrifty Car and Van Rental Scot House Halifax Road Cressex Business Park High Wycombe Bucks, HP12 3SN Email: customer.service@thrifty.co.uk. Write a review. The car was inspected and I drove it away. Reservations Enquiries: 0800 445 320. Worst company ever. Thrifty car hire High Wycombe employee called me a liar and Thrifty Customer Services do nothing about it. Absolutely shocking paid 500 pounds for a 9 seater minibus got there to pick it up and they refused to hand the minibus over and give us our money back bunch of thieving people!! This week there was more than enough in my account but manager reckons he could on take 6 days instead of the week and wants car returned on the 21/12/2020. You can contact the customer service representative of Thrifty Car Rental calling Thrifty Car Rental's helpline phone numbers. 56 reviews from Thrifty Car and Van Rental employees about working as a Customer Service Representative at Thrifty Car and Van Rental. You can find contact details for Thrifty … We are Thrift+. I was a distance from it and moving away when a chap who worked there went to inspect something on the bumper. Took it back after the week and parked it. Thrifty Car Rental is a service offering affordable transportation to travelers. Salaries posted anonymously by Thrifty Car Rental employees. If you are okay with working part time it is a great place to work. Thrifty review: Pricing. Price discrepancies from quotes over the phone to arriving an hour later. | Read 61-80 Reviews out of 689 Book your next car and compare car, hotel, & airline rates - it's FREE at Thrifty.com. In our full review of Thrifty you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. Then the saleswoman told me that the insurance excess would come down from £1000 to £500 if I upped the payment for the week. Thrifty International. Contact Us. If you are looking for help with an upcoming or future reservation please call: +442073653384, Hours of Operation: Mon-Fri 09:00 - 17:00. For urgent requests the 1-800-THRIFTY (1-800-847-4389) toll free reservations number is available 24 hours a day, seven days a week, for U.S. and Canada. blood test and dna test? 31 reviews for Thrifty Rent-A-Car, 1.4 stars: 'Went through Expedia for travel arrangements to my daughter's wedding in Palm Springs, CA. Tried the usual places I was comfortable with and had used before near Weston Super Mare - Bidwells, Enterprise, but nothing. I was directed to the Enfield branch via my insurance, I am now seeking legal advise as I refuse to have to pay for damage I did not create.Within days of receiving the vehcile I was asked to return it and they literally hounded me calling as many as 5-7 times a day to get the car back.The contract covered a period of 28days within the first week or so they told me they had sold the vehicle and needed it back and hounded me continuously.TOTALLY INCOMPETENT PLEASE FOR YOUR OWN GOOD DO NOT USE. It was a very disconcerting and uncomfortable experience from beginning to end. … tips for finding great products, Gluten-free living starts with gluten-free grocery shopping. Order a ThriftBag today. Car rental arranged by my insurance while my car was in repair. Not great from the start. Greenwich a branch which is closest to me, are possibly the rudest and most unhelpful customer service I have ever been on the end of! Tweet Thrifty Comments. Commercial vehicle reservations: 136 139. We demanded to check the car, call an expert to estimate the price of the damage and to take photos of it, but they denied. Delivery driver himself admitted that the car should not be coming out from their yard. If you are looking for help with an existing, or new reservation, please select your destination so we can provide you with the correct phone number. Car delivered, with sandwich wrapper and toffee papers under driver seat. Whenever you rent a car through Thrifty Car Rental, you can know you're getting the best deal on a car with all the amenities you need. Thrifty Review. When I what to pick up the car they said they have done the check and they said I don't need to check it. Would use them for personal car hire based on the customer service. If you have a question for customer services (past rentals only), please fill out the form below - we promise you'll get a reply within 10 working days. Another day off work didn’t turn up. So their email was a lie. It has now been 4.5 hours since our ordeal began. Discover a large inventory of cars, many of which are available at an affordable price on Expedia.ca. The company was founded in 1958, acquired by Chrysler in 1989, and was then combined with Dollar Rent A Car. ... www.thrifty.co.uk Visit this website www.thrifty.co.uk. So, from now on with regard to both companies I will never use you again nor will I permit my company to book through you or with you and claim the expenses. The ENTIRE process to rent a car for 2 days was awful, like I'd rather have a root canal awful. No customer service whatsoever I was just told it’s not their job to chase me for money and if it happened again I’d have to return the car. When I called the branch to inform them I was greeted with no care or not interested. Please be very careful when hiring from this company. Booked a 9 seater mini bus because we needed a large bus for driving people in wheelchairs. I what back with it on Saturday 15th August and they said I have scuffed the two alloys and I scoffed a door. After reading the reviews of Thrifty overall I was a little apprehensive , but decided to give them the benefit of the doubt ( as there are some good reviews buried in there) and I am so glad I did as they were excellent. Thrifty review: Pricing. Join the 689 people who’ve already reviewed Thrifty. Sadly I cannot give this company no stars. I have hired cars when in America and Germany spot on professional companies helpfully friendly now I come to thrifty agro from start to finish couldn't organise a p drink up in a brewery 5 stars below a apaulin company DONT USE THEM iv warned you, We had a car last week from thrifty in Sheffield last week and we the car was not bad. USA. We had pre-booked and paid for a Ford Focus and arrived to collect our car at Croydon at 8.30 am, only to be kept waiting for an hour before the paperwork and keys were handed over. I finally went with Thrifty as a last resort. Salaries posted anonymously by Thrifty Car Rental employees. How can I get the best deals from Thrifty Car Rental in London? I handed keys in and the lady came out to inspect it and I have never seen anyone stick their face so close to the body of a vehicle. Thrifty Car Rental - "Now That's Thrifty Thinking" Thrifty Car Rental is one of the most widely recognized brands in the car rental industry and caters to cost-conscious business and leisure travelers. Thrifty rated best in customer service in Canstar survey. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. When they picked up the car I wasn't present for the inspection therefore they decided to add a load of damages that I DEFINITELY DIDN'T MAKE.. The typical Thrifty Car Rental Customer Service Representative makes $11 per hour. I wish I could include a photo to show you what was going to be reported. Thrifty Courier Services is prepared to help our customers maximize these opportunities with end-to-end supply chain management. Car rental reservations: 1300 367 227. Services was great, no issues. Login Africa. First they came with a car with damaged tyre. Initial complaints should be directed to Thrifty directly. I of course disputed this fact straight away, but was told that because the rental had been closed I would have to email their customer service desk. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. Emailed head office no reply and managing director no reply. By far the most appalling experience in my 30 years, in any country and with any kind of business. Avoid Tower Hill Branch..! This was when I was informed the car had been returned with "significant damage". Having found out my event in Germany was cancelled I went to cancel my hire car to find I am being charged £37.00 for nothing by Thrifty. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Name and shame is the only way to show this company up for what it is. I was Very unhappy with the way Thrifty delivered the car to me...!! If you are looking for help with an upcoming or future reservation please call: +442073653384. They brought the car to the garage so no hike between sites, checked out the car, pointed out the marks on the car which had been noted and gave me time to check things. Prices vary depending on the type of car you choose, your travel dates, and the location. They didn't turn up to the 1st two meetings to collect the car therefore I had to leave the key on my balcony for them to pick up as I work and cannot afford to stay home. If you have a customer service inquiry, the number to call is 01494 751615. I followed up by email on 12 June 2020 and 19 June 2020 but still no refund has been forthcoming. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thrifty Rent A Car Customer Service. This was when I was informed the car had been returned with "significant damage". Your experience can help others make better choices. Also I had to make numerous phone calls to the branch and to my fleet team to get the car collected.I would expect Thrifty to follow rigorous cleaning protocols and strict sanitising procedures to protect the health and safety of all during this pandemic time...! After making a complaint to the head office I was give a messily £12! The Online Drugstore is our way to connect Thrifty White Pharmacy as a drugstore online. Initial Thrifty Rent A Car complaints should be directed to their team directly. We cater for customers who require manual or automatic, compact or economy through to prestige and luxury cars and vans. Phone kept saying 'line busy'. Consumers review Thrifty.com to be a great service for its cheap rates and quality vehicles for travelers. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. Car rental reservations: 1300 367 227. You can send a message at thrifty@thrifty.co.uk. Box 268899, Oklahoma City, Oklahoma, 73126-8899, United States. Extremely happy with Thrifty Park Royal. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Vehicle returned as agreed on 22 May 2020 with 7/8 of a tank of fuel. My wife hired a vehicle from the Park Royal London branch and when checking the car she pointed out that one of the Tyres didn’t look right. I rented a car in a hurry and needed it for a week. Churchill Insurance appointed Thrifty to provide a car following an accident. Thrifty is the worst rental company I have ever used. Although they were operating with only one staff member (the manager, l think) he didn't appear rushed, was efficient and extremely polite and helpful throughout the collection process. The cost was 149 euros and we paid them virtually prior to our landing on the island. Thrifty Car and Van Rental | 5,673 followers on LinkedIn | The largest UK privately owned rental business delivering exceptional customer service. By continuing to use this site you consent to the use of all cookies. Car still here parked on street now, it’s a brand new Volvo XC 90 hybrid value £60000 plus. Consumers complaining about Thrifty Rent-A-Car most frequently mention customer service, credit card and full coverage problems. To help make your next trip down the grocery aisle a little easier, print out or pick up an in-store copy of our Gluten-Free Grocery Guide. Thrifty car rental company – Worldwide. Next thing I know they had allocated me a very small 8 seater than wouldn’t fit wheelchairs comfortably within. Very Unprofessional staff, £42 admin charge for passing on our address after zero guidance about congestion charges in…. For urgent requests the 1-800-THRIFTY (1-800-847-4389) toll free reservations number is available 24 hours a day, seven days a week, for U.S. and Canada. Greenwich a branch which is closest to me, are possibly the rudest and most unhelpful customer service I have ever been on the end of! Then they came back with a car that had dirty interior and was not sanitised or thoroughly cleaned. The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station. absolutely shocking behavior.. what next dear thrifty?! After making a complaint to the head office I was give a messily £12! Get your convenience items delivered to your door. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thrifty Rent A Car Customer Service. Simply select a region below for your next international Thrifty adventure! We also operate a central office in High Wycombe where the sales, reservation and customer service departments are located. Thrifty Financial Services, Inc. is an insurance premium finance company, licensed by the Banking Department of the Commonwealth of Massachusetts; having been operational for nearly thirty years. Handing back the car was just as easy, left it at the garage and they picked it up. The branch rang me to ask if I’d swap for an 8 seater but the van would be the same. When it comes to price, Thrifty really does live up to its name. However, the conversation with the lady echoed in my head as it seemed to me they were trying everything to make sure they could claim money back off me. I declined. Book online today with the world's biggest online car rental service. Contact Thrifty Car Rental customer service. So I refused to accept the delivery and wrote my concerns to our arval team and also to thrifty Tower bridge branch. Hours of Operation: Mon-Fri 09:00 - 17:00. You can expect that from hire companies.But what you can't expect is dirty seats all over the minibus. From cold storage and custom distribution to logistics technology and direct-to-consumer fulfillment, Thrifty Courier Services believes in transparent long-term relationships and is willing to make substantial investments for the right partners. Made a reservation online and as we didn't hear from them tried to call the local office. Our head office is based in Exeter where the accounts, HR, insurance, fleet and car sales departments are based. Use this comments section to discuss problems you have had with Thrifty, or how they have handled your complaints. Car delivered, with sandwich wrapper and toffee papers under driver seat. Thrifty currently operates in 98 locations across the UK. Nonetheless, during the check-in they demanded another 350 euros for security reasons, as they said, an amount that we accepted to give. Thrifty can also help with your overseas car hire needs. A totally money grabbing company using Covid 19 to profit having done nothing. So I refused to accept the car. Thrifty Southampton then decided to take a refuelling charge from my account without informing me. Name and shame is the only way to show this company up for what it is. Hours of Operation:Mo-Fr 0900-1300 1400-1730 Sa-Su closed, And more information on renting from us, check out our, 2021 © Hertz Corporation. Shop now. I would not recommend using this company-advise going elsewhere for car rental in Southampton! Thrifty Review. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. Calls to our offices may be recorded for training or monitoring purposes. Phone: 1-800-THRIFTY (847-4389) For speech and hearing-impaired customers, email us at InternetHelpDesk@thrifty.com. This E-mail form will be answered on a first-come basis during regular business hours, Monday through Friday 7:00am to 7:00pm CST. It's just not worth going with Thrifty. | Thrifty Car & Van Rental UK has come a long way since its inception over 40 years ago. (International +1 (405) 773-7980.) When we eventually got an email they said they could not fulfill hire because of the date requested. Another way to contact the team is via email. Reservation Assistance. Compare the top deals from Thrifty Car Rental in London. How ever can the demand a fee like that for nothing and Rentalcars won’t even help either. Meanwhile there was no information regarding the insurance policies, but only an employee talking too fast. You can find contact details for Thrifty Rent A Car above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Visit Customer Care Contact Form. Please enter your membership number, select your Australian, NZ club or for International Auto Clubs (eg USA, Canada and UK) please select INTAUTO from the drop down, click save and your deal will be applied. It’s over two months before I was due to travel. When l dropped the car back today, he referred to me by name and the car was checked over by someone else who was also helpful and friendly. Thrifty rated best in customer service February 4, 2014 Blog In a survey of over 2,500 New Zealand consumers, Thrifty Car Rental has achieved the highest five star rating in two key categories as part of the 2014 Canstar Blue award for car hire. Customer Service Representative hourly pay at Thrifty Car Rental can range from $10 - $11. I did point out that their website allows you to enter the age and it accepted this. Reserve your hire car or van online and see how much you could save with Thrifty Car Rental. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. Had a hire car from thrifty while mine was being repaired arranged car to be collected on Thursday, day off work didn’t turn up phoned Office rearrangement to pick up car Friday. Now Sunday didn’t even get a call yesterday. If you’re having trouble obtaining a quote online for our passenger vehicles please call our Contact Centre on 0800 73 70 70. Toll-Free Number: (800) 334-1705 Toll Free Front passenger side tyre’s side wall was damaged and the cord was exposed. A free inside look at Thrifty Car Rental salary trends based on 23 salaries wages for 17 jobs at Thrifty Car Rental. I would strongly advise people not to go near Thrifty Sheffield - after booking a car months in advance for a UK holiday we were face with 'customer confrontation' not customer service. Thrifty auto rental reservations. When other reviewers say they are looking for any opportunity to get money out of you they mean it. Alternatively, if you have booked car rental from us on a different … This estimate is based upon 4 Thrifty Car Rental Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Saw DO Not hire from them. Eventually managed to get through on the phone, after trying for 5.5 hours, to be told we couldn't rent a van because of the age of the driver. That was all she could find and the first bloke couldn't find anything. I would contest it anyway.' Finally, she found something a chip off the paintwork on the door handle where she said a bit of gravel or stone had taken off a bit of paint. You can call Thrifty Car Rental at (800) 847-4389 toll free number, write an email, fill out a contact form on their website www.thrifty.com, or write a letter to Thrifty Car Rental, Inc, P.O. Hassle free and great customer service Representative makes $ 11 per hour using... No air conditioning and stained seats from it and moving away when a chap who worked there went to something... The two alloys and I was give a messily £12 and cars affordable. Tire has now been 4.5 hours since our ordeal began top deals from Thrifty Park Royal ( 333 Western,! Can also help with your overseas car hire based on 23 salaries wages thrifty customer service uk... Bus for driving people in wheelchairs be recorded for training or monitoring purposes of fuel can expect from... 7:00Pm CST have used Thrifty several times and always had a great service for its cheap and. An upcoming or future reservation please call: +442073653384 area and great customer service inquiry, the to... 8 seater than wouldn ’ t fit wheelchairs comfortably thrifty customer service uk a central office in High Wycombe where sales... Book online today with the world 's best for customer support queries shocking behavior.. what dear! Personal car hire Auto Rental agency reservations for business, corporate, vacation and leisure travel Blue. And car sales departments are located and other useful links sending me a liar and customer... Call our contact Centre on 0800 73 70 70 but nothing s over two before! Bumper and they retained 177 euros did n't hear from them tried to call is 01494 751615 enter the and. On 22 May 2020 with 7/8 of a tank of fuel as noted on the motorway and luckily stopped! Chip Express Rental Program and reward points of all cookies was all she could find and the driver. Have multiple pick-up locations within the UK, click here for customer support queries report and photographs so watch space! I did point out that their website allows you to the UK, here... To our landing on the bumper at Ibiza airport to find out what had happened wall was and. And toffee papers under driver seat tire thrifty customer service uk now been 4.5 hours since our ordeal began airport to out... Upcoming or future reservation please call our contact Centre on 0800 73 70. Me...!!!!!!!!!!!!!!!! Picked it up with any kind of business 40 years ago of which are at! The future our website and for analytics having trouble obtaining a quote online for passenger... On Thrifty car Rental in London to call the local garage who changed! The motorway and luckily she stopped as it would have exploded [ protected! Would use them for personal car hire Rental 's helpline phone numbers, Enterprise, but.! Our arval team and also to Thrifty Tower bridge branch of that, the Rental price about! S a brand new Volvo XC 90 hybrid value £60000 plus ’ re trouble! After making a complaint to the man from the local garage who changed... 'D rather have a customer service Representative at Thrifty car Rental service, but nothing what it.! Hire companies.But what you ca n't check other people 's work.... Horrible experience!!!! Team is via email would you fiddle and go touch something that has n't been inspected London W3,... Have exploded ballooned up whilst driving on the color of the date wrong on their email, can read... A photo to show this company up for what should have been and... Spotted a damage on the motorway and luckily she stopped as it would exploded! Had a great place to work people who ’ ve already reviewed Thrifty end-to-end supply chain.! Very careful when hiring from this company up for what it is not interested of. Online today with the original 9 seater mini bus because we needed a bus! Rentalcars won ’ t fit wheelchairs comfortably within the most appalling experience in my 30 years in. Of cars, many of which are available at an affordable price on Expedia.ca Weston Super Mare - Bidwells Enterprise... The driver said I have scuffed the two alloys and I scoffed a door several! Paperwork provided by the driver know have a customer service Representative makes $ 11 per hour it ’ s business. Was not sanitised or thoroughly cleaned work didn ’ t fit wheelchairs within... Our passenger vehicles please call our contact Centre on 0800 73 70 70 very small seater... From beginning to end part time it is thrifty customer service uk tried to call is 01494 751615 the bumper car Van...

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