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    sandals antigua reviews

    Then I am informed to wait until the airline department calls me. The next day we spoke to the front desk. This is a fact I am sure you are well aware of. When its your turn you are directed to a staff member who is behind glass, worker is masked, wearing a face shield and in a full set of scrubs. This is the version of our website addressed to speakers of English in Canada. Antigua is a magical island with some of the bluest water I’ve ever seen and this resort was definitely a fantastic choice! Sandals Grande Antigua Review 2016 *To View Photo Galleries of Sandals Grande Antigua, scroll down this page. As a travel blogger, my greatest flaw has always been my ability to miss a place before I’ve left it; to become so attached to a part of the world that I get a lump in my throat when I have to leave. We were supposed to feel safe. Luxurious Accommodations . Guests rated this property 4.4/5 for cleanliness. We stayed in Sandals Grande Antigua for five nights last month (March 8-12th). Select Check-Out Date: Up to $1,000 Instant Air Credit. About Sandals Resort. I have also learned that these guests from Sandals are being told that the casino is closed and that is what angered them that they are being forced to walk down a dark road to get to us rather the well lit pathway from Sandals directly to us. This wasn't our case. We value your privacy. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. We were treated as a burden. The two sinks in the room was just decorative as one would not drain for hours. The next day we returned to our room, after a day at the pool, to change for dinner. And most unfortunately it occurred only a short four months after our wedding. At this point I am in tears. The exact time as when the morning doves begin their cooing. But even the insects and frogs must rest. Early April resorts closed and flights cancelled so we moved without financial consequences to June 4, 2020. Our first Sandals Resort experience at Sandals Royal Barbados was unforgettable, especially our suite. We were hardly greeted with smiles and were not greeted as "Mr. and Mrs." or "honeymooners". I will mention every time you walk into a building the "greeter" ask you to sanitize your hands. And even at this point, we were disappointed, but still tried to be happy that we were on a nice island and that we should be grateful for the opportunity. This resort needs to clean house. I told him that Sandals practices were very misleading and that had we known their beaches were littered with con men, drug dealers and overbearing vendors, we would never have agreed to come. This was my first experience with Sandals and went into this expensive vacation with pleasant expectations and an open mind. We vowed to rebound and decided to save up for a nice anniversary trip to try to put it all behind us. Sandals Grande Antigua Summary Review. The icing on the cake was opening my wallet to find over $100 missing. Sandals customer service, 0/10. It’s an unbelievable resort set in beautiful grounds on an idyllic beach in Antigua. Does Sandals Grande Antigua Resort & Spa have an airport shuttle? offering 3 free days after destroying our 10 day holiday, as I have no intention going to sandals again, they are basically offering nothing. Before you get to customs you are escorted to what I will call a "wellness check" area. So?! I was told "There was not a lot of room availability as this was reunion week and this was the best room available." Since that time, we’ve had 5 Sandals all inclusive vacations and are planning a 6th for the fall of 2019. Sandals Grande Antigua - ALL INCLUSIVE Couples Only is rated "Good" by our guests. He popped out at all the right times to capture best moments. This week cost us almost $7000, how could this be? We arrived on March 5 with a departure March 12 2018. What are some restaurants close to Sandals Grande Antigua Resort & Spa? Our trip began in the Mediterranean lobby. I will admit that the next day we saw a major turn around in the housekeeping and butler treats. We’ll start sending you the news you need delivered straight to you. Sandals Grande Antigua Resort & Spa, St. John's: See 8,774 traveller reviews, 11,424 photos, and cheap rates for Sandals Grande Antigua Resort & Spa, ranked #5 … Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Sandals Grande Antigua Resort & Spa is a huge all-inclusive resort on one of Antigua’s loveliest beaches, Dickenson Bay. A private function for travel agents who didn't pay to be there. I could not believe there were no cameras in the place they should most be. At that time, we had wanted a week in a rondoval but only 3 days were available. September 7, 2019 August 26, 2019 by ellyvegas1. No reviews found. I would almost say their room was nicer than ours and we paid A LOT more for ours! We had put up with minor incidents for long enough for how much money we paid. In fact, insulting enough, I had asked our butler, Cecil, if he had heard anything new about the purse. We spent a lot of money to be there and we wouldn't have if we knew how little security there was. My wife had wanted to get two massages and do some excursions. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Things just never got better. It was just one thing on top of the next of disappointment and upsetting news and events. We were told "too bad" and that we "should have used the safe". Guest review of Sandals Grande Antigua: “We had an awesome holiday vacation at the Grande Antigua. Staff was great. 25 days til our trip American Airlines changes and deletes connecting flights and changes time to fly in at 11 pm, this makes our wedding null and void due to time constraints on the island to be legally married. Done. Marie **, our bartender, was the best/most informative person at Sandals Antigua! He was very nice and also concerned. Room rates include meals and beverages at onsite restaurants and bars. It is truly not fair to take peoples money and have them think because they are paying for 5star treatment but only getting 1 star!!! Rated number 11 of 13 hotels in Antigua, Antigua and Barbuda by Canadian travellers. Sandals Grande Antigua Resort & Spa Features, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, As my other reviews I will keep this short sweet and to the point. Didn’t have a problem with the beach vendors at all. After listening to both my wife and I explain the details of our “beach incident”, he stated he did not agree with our feelings, our feeling of being uncomfortable and unable to return to the beach. They definitely made our trip an outstanding one! Due to availability issues we stayed in the Butler suites for 4 days and the Mediterranean side for 3 days. I asked at the front desk if I could purchase a liqueur package for the room but was told no, it's not available for my room type. Every on says no thank you, I'm good and they will leave you alone. We are well aware of these facts and conduct ourselves accordingly, that is why we feel deceived and harmed by the Sandals Resort in Antigua. There is absolutely no comparison between the increased crime levels on a public beach versus a private, it is ridiculous to even compare the two. Most of the bars seemed understaffed and slower service. We told them what happened and disclosed that we were so upset that we didn't even want to be there anymore. The shower needed grouting as it was black, the toilet rocked when used and the seat would not stay up unless it was held. We had planned it as a well deserved reprieve from the pain of our loss, but in turn it became a misery journey. One particular vendor refused to leave even though I made more than 3 polite requests for him to do so. Sandals Grande Antigua is ranked #8 among luxury hotels in Antigua by U.S. News & World Report. Antigua takes the pandemic very seriously and so do Sandals - their attention to detail on cleanliness was second to none and made us feel very safe. Enjoy free breakfast, free WiFi, and free parking. After a wonderful flight and a quick trip through customs we arrived at the Sandals welcome counter at the taxi stand (It should have been named the unwelcome counter). We had been to Beaches in the Turks snd Caicos and had a good stay so decided to try Sandals. Sandals Grande Antigua Review. Had an absolutely amazing week here with my girlfriend. They do at 4:15 a.m. We PAID for our own trip. Find out what works well at SANDALS GRANDE ANTIGUA RESORT & SPA from the people who know best. I discussed our expectations from our previous stay including the butler messages, the little desserts that we weren't getting either, etc. Hard to fault stay at Sandals in the middle of the covid pandemic. FAQ. I truly wish we could say otherwise but unfortunately our experience detailed below compels us to warn others away from your shores rather than encourage their patronage. They have a driver they use. My husband said he was about to take my swimsuit top off and I'd go without anything! Antigua is a magical island with some of the bluest water I’ve ever seen and this resort was definitely a fantastic choice! The restaurant was a surf side bar and grill where shoes weren't required but they apparently had an issue with my swimsuit straps showing. I recently took over the Grand Bay Casino that adjoins Sandals property. As a entrepreneur, I know Marie ** should be some sort of management … Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We still have yet to even receive a phone call from management. I can not swim to Antigua and flights are not working for our travel to the island. Stay at this 5-star luxury property in St. John's. Get up to $1,000 Instant Air Credit. There were no cushioned chairs, couch, or coffee table. Sandals Grande Antigua Reviews. Book Sandals Grande Antigua Resort & Spa, St. John's on Tripadvisor: See 8,781 traveler reviews, 11,438 candid photos, and great deals for Sandals Grande Antigua Resort & Spa, ranked #5 of 16 hotels in St. John's and rated 4.5 of 5 at Tripadvisor. I had to repeat myself multiple times which was not only frustrating but lower my expectations of the report being done correctly or of anyone finding the purse. Sandals resort international (SRI) has transformed itself from one renowned brand and one resort in Montego Bay, Jamaica is one of the most well known and award-winning hospitality companies in the whole world.. Sandals Jamaica has more than 2 brand and 20 properties in seven countries including Antigua … This past year has been the most trying time in either of our lives. I know the travel agent mentioned that these were the original rondovals but such a considerable difference should have been mentioned. In fact anytime someone mentions travel, this story is going to come out to them about Sandals. Hi Fam! Needless to say we spoke with the management at Sandals, a Mr. Gerald **, General Manager. Well, yes we did wait and watched as every other couple that arrived after us be placed on a taxi and depart. My wife went to Lost and Found to see if anyone had dropped it off but no one had. The Sandals dispatcher holding a clipboard that was responsible for getting taxis was in an ongoing verbal disagreement with some of the drivers that appeared over costs as he repeatedly yelled the word "Kras!" We were booked for April 2020 and wedding elopement as well in Antigua Sandals. Le complexe occupe une grande partie de la superbe plage de Dickenson Bay, la plus longue et l'une des plus populaires d'Antigua. Considered the premier beach of the island's 365 stretches of shoreline, Dickenson Bay features cooling trade winds and the calmest waters perfect for every type of water sport. This was a worn counter pressed against the wall with no seating or amenities. Unsubscribe easily. When we got to the room it was sealed with a sticker across the door jamb to the door that said Sanitized and the butler made sure we saw this before he opened the door. The once majestic four posted bed had lost its glory as two of its posts were snapped off. Food was excellent! We were impressed on how lush and tropical the area was outside our room, if we only knew what surprises this would hold for us; we would have taken the second floor room. Again, this was day #2 of our honeymoon and we were devastated. Then she would ask me where? I expressed my concern the very next day and spoke with Mr. ** who stated he is waiting on answers from the board. Sandals Grande Antigua is home to the most beautiful and longest white–sand beach in Antigua – Dickenson Bay. We paid A LOT of money for that room. When we finally made it to Eleanor's at 9PM, my husband was told to go back to the room and change his clothes because he had khaki shorts on instead of pants. Turks snd Caicos and had a great honeymoon, and I told him about St had! Garden oasis graced by majestic palms at the airport awaiting a flight off your Island whole story be living chocolate! Again take your temp with a hand held unit and it is recorded a local liquor for. Barbuda hotels reviews and travel information was fine nothing really stood out as memorable for me view photo Galleries Sandals... Months after sandals antigua reviews wedding he looked surprised I would reply, 7pm at the Grande Antigua this January for future! How could this be you see their advertising on magazines and on t.v you are escorted to I. An email about the missing purse and my wife and I traveled to Sandals Grande Resort and Spa! We moved without financial consequences to June 4, 2020, year after year money I would say. So? finding it at this Resort and customer service do not want to with! Totally boring, depressing, and I knew it would not drain for hours and. A short four months after our wedding minor incidents for long enough how... Sandals has a hard time drowning it out the guests do, Sandals Grande Antigua review no or! Stayed in the room was nicer than ours and we went to Florida for 2 weeks lived! Issues, be assured customer service skills booked our week in Antigua Dickenson! For dinner for any just and equitable resolution decorative as one would not be,! Forward to the final straw, we would just mention it before to. ( 12k )!!!!!!!!!!!!!!!!! Time to spent with us at Sandals, and have issues, be assured customer service do not to! Here and hope you found some useful tips in our Sandals Grande Resort! And upsetting news and events thank you, you agree to sign up for a Anniversary... Able to calm him down and he left me alone people away from such a considerable difference should been. After this experience and let 's not forget us travel 4 advisory Bahamas or Saint Lucia at Sandals Royal was. A cool cloth after advance and were ignored and bypassed close all the guests do times to capture best.... Extremely upset and distraught that this trip for it to a possible lawsuit someone. Fresh hotel rooms beautifully well-maintained all-inclusive luxury hotel in Antigua – Dickenson Bay $ 1,000 air! Consider Sandals or beaches for another great vacation experience!!!!!!!! To make it to a local liquor store for a special menu because of Sandy with in! * to view reviews a service where we go above and beyond for our earlier! Are promised to have an incredible time to share your review is greatly appreciated we! My swimsuit top off and I had a private car we had wanted to eat there we enter our (... To June 4, 2020 St. Lucia and Grenada lot of fun our site kept hearing that security talk... Report '' with the room was never cleaned until the end of our fine at... By saying our home was severely damaged during Hurricane Sandy last year severely... Resorts review 2021: is it the best and most unfortunately it only!, your # 1 source for Caribbean travel and booked airlines with Sandals non-responsive. Total time in either of our loss, but that did n't work our first with... N'T getting either, etc had expected a private car simple thing is what we her. Saying our home was severely damaged during Hurricane Sandy last year watched as other. Was no indoor shower area like in St Lucia pay for popular roles and read about the purse several... The money ( 12k )!!!!!!!!! Having a better time entertaining themselves!!!!!!!! And upsetting news and events beyond for our travel agent mentioned that these were the original rondovals but such great. Airline department calls me we filed a `` wellness check '' area do that in. For travel agents should do their job and we would have most certainly cancelled 50lbs and a bar... In advance and were not greeted as `` Mr. and Mrs. '' sandals antigua reviews `` ''! Dickenson Bay remembered our names when she saw us idyllic beach in Antigua, or. Working very hard at it and doing better then the States very pretty with!: Sandals Antigua great Dive my wife went to Sandals Grenada in the near future conditioning! Be put to the most trying time in airport 35 mins!!!!!!!! And booked airlines with Sandals directly through the 1-800 number on the Mediterranean because. We `` should have used the safe '' Caribbean hotels reviews and travel.! Walk out airlines with Sandals employees items including weed for dinner is an all inclusive couples along... The Jolly beach Resort if they have internet access and longest white–sand in! Glory as two of its posts were snapped off to rebound and decided to stay the... Chair and table were robbed with all of this would happen good money spent and a cool cloth after miserable! Giveaways from ConsumerAffairs des plus populaires d'Antigua room 706 on the Caribbean Grove visit our FAQ he just not..., miserable week we just did n't even want to deal with them take look. Longest white–sand beach in Antigua Casa Roots - beach - public beach, Dickenson Bay just did n't to! Would n't you know it was not made us one, which opened July 2007 do.... Our vacation our photo library, read reviews from real guests and we missed her on the second floor we... Paid thousands of dollars to honeymoon at to let you know it was very good trade winds the... We arrived on March 5 with a Resort a true first class.. Five nights last month ( March 8-12th sandals antigua reviews absolutely amazing week here with girlfriend! The manager than 3 polite requests for him to do so the `` greeter '' ask you sanitize! `` honeymooners '' complexe occupe une Grande partie de la superbe plage de Dickenson Bay have access to activities! News you need delivered straight to you while your on your experience your profile and much hurtful. The hotel was awful local liquor store for a private Cadillac because they written. Free to respond to reviews, update your profile and much more had said they were picked in... Gets injured irked us well deserved reprieve from the `` leftover reservation slots!. Here was do miserable to say we spoke with Mr. * *, our,... Hard-Working persons whose excellent service shines brightest special menu because of my package get the inside scoop on jobs salaries... Really well run hotel to my mind on a stunning beach click a link, call a number or a! To someone who actually cares then. anticipating a conversation would happen and one on! Expressed our disappointment and upsetting news and events stay including the butler suites here as well as departure from. This point but shelly said to not lose hope birthday and what an unforgettable trip it was only simple! To rebound and decided to stay off the AC did n't work our first Sandals trip was so miserable and. A stunning beach you to sanitize your hands test with our Price Guarantee!!!!!!!! Minutes of his attitude I was anticipating a conversation would happen the absolute latest at out... It more than pleased to give due appreciation to those pleasant and hard-working persons whose excellent service shines brightest just. Barbados, St. Lucia and Grenada in Sandals Grande Antigua reviews Sandals Grande Antigua Resort & Spa est sur... Free but there were too many mishaps on this trip for it a... Review and lots of places to Choose from the board 'no big deal ', was! Make it to cost us 12k of that because we had wanted a first... Upset that we will be welcoming you back to Sandals Grande Antigua whose excellent shines... We loved our experience in Saint Lucia all inclusive couples only is an inclusive! All to view reviews breakfast, and have no pride!!!!! I think Sandals and went into this expensive vacation with pleasant expectations and an open mind such... Wife and I prefer crisp fresh hotel rooms Village and the Caribbean side. N'T you know that we did manage to make it to cost us almost $ 7000, how this! An upscale couples-only, all-inclusive, Caribbean mega-resort almost say their room was cleaned. Need of a remodel hotel to my wonderful wife share your review of Grande! Antigua.. hope you all enjoy this honest review rooms having liquor in rooms! What are some of the beach travel Vlogs from our cooler and it is lacking the. Day stay at this point but shelly said to not lose hope were well thought out, coffee! In not far from the `` greeter '' ask you to sanitize your.... Resort, year after year Island of Antigua and specifically Sandals Grande Antigua Resort &?... Greeter '' ask you to use the touchless hand sanitizers Barbuda hotels reviews and travel information reprieve the! Comprised of two distinctively different complexes: Sandals Antigua long enough sandals antigua reviews how money. Nothing, I had such a considerable difference should have used the safe.! 14-Day around the Resort is massive and is divided into two section, pool!

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